Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"For the first time since I lost my favorite doctor to cancer, I have hope in the medical system. She actually listened and didn’t make me feel rushed or dismissed. It feels like she really cares for my wellbeing, wanted to know everything she could to help my conditions, and that’s rare to find. I’m so glad I found her! Brenda Galvez is the absolute best!"
"Dr Brenda Galvez has been amazing while having been under her care. She truly listens to me. And takes her time and doesn’t just shove me through the line. I’d recommend her any and every time."
"Brenda Galvez is a caring and generous person. She always is so invested on how you are doing and how she can help. I recommend anyone that is needing help with medication for depression or anxiety to go through serenity."
"Brenda is AMAZING! Her presence was very soft and welcoming and that made it very easy to talk to her. She listened to all of my concerns and validated me and explained everything in detail that was easy to understand. She knew exactly what to do for both me and my husband and I can say that it’s been over 18 years that I have felt this good about life and conquering all of my personal obstacles! Love the clinic and love Brenda!"
"Dr. Brenda Galvez has been an amazing therapist! I am so pleased with her care. Thank you!"
"I felt like Brenda was very knowledgeable and really listened to me, I’ll definitely be back!"
"I love this clinic! Everyone always greets you with a smile, super friendly! Brenda is such a comprehensive and understanding person you can tell she loves her job and to help others, thanks to her and the medicine she prescribed to me I can now do more of my daily errands and enjoy the world!"
"First, word to the wise: go in to make your appointments. Don't call, because the building's phone system is dodgy. Not Serenity's fault, but it does take hours because every other company in that building is on the same system, I think. HOWEVER! It is 100% worth it to get treatment here. I love seeing Brenda. I always feel better after our appointments, and she actually listens to me about how whether I think a treatment option is working for me or not. A total lifesaver during this insane shortage, helping me find an alternative that works so I can stay consistent with my treatment. The staff are all sweet and helpful, as well, and fun to chat with. I definitely recommend this place."
"As my first psychiatry experience I went in somewhat nervous, not knowing what to expect. Brenda and all the staff at Serenity eased that right away with their friendliness and kindness. I felt very comfortable, heard, respected, and supported. Great work being done here to help everyone live their best lives!"
"Brenda Galvez Is the BEST person first of all. The word Gratitude came to mind after my very first visit. Not only has she taken great care of my health, but also she is lovely to speak with. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming her patient! I barely waited to be helped when I checked in. The staff and Brenda Galvez were all very friendly and helpful. Brenda really took her time to explain my conditions with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic."
"Serenity is awesome. They are always so kind and understanding. They are willing to work with you on payments and offer payment plans. The staff is always friendly and caring. Brenda Galvez is also awesome. She gives you so many options for treatment and lets you be apart of the decision making process for medications and treatment. I’ve been going here since about September, but even though it hasn’t been a super long time, I’m so happy with the care and service I’ve received this far."
"I have absolutely loved working with Serenity. I notice big differences in the way I feel and how I view things. Serenity is such a positive environment and everyone there wants for nothing more than to help you feel like you are the most important person. I feel safe and secure there. Brenda Galvez has been critical in me getting to where I am today. To have her really listen to me is something that I hadn't experienced in a provider. She has been such a blessing. I would highly recommend Serenity to anyone."
"This was my first visit at this dr’s office. I had a great visit from the moment I arrived with the office staff and seeing Brenda Galvez. I always get so nervous going to any dr but Dr Galvez was great! She was very calming, took her time with me, I didn’t feel rushed at all. I felt like she truly cared! She fully explained different options with medication, including side effects I might expect. I made another appointment for 2 weeks to go over how I’m doing with the new medication. Thank you so much for helping me, it’s greatly appreciated!"
"Serenity is, hands down, the best mental health treatment facility I have ever visited. When I called to schedule an appointment, they asked me detailed questions to ensure that they could provide me with the treatment I needed. When I met with my provider, Brenda, she took great care to understand my concerns and needs. I felt truly validated, understood, and hopeful for the first time in a long time. Brenda displayed a refreshing balance of professionalism, friendliness, and a personable demeanor. The front end staff have also been very kind and helpful. I highly recommend Serenity if you are thinking about getting mental health treatment."
"I knew that Dr. Brenda Galvez was going to be my go-to within the FIRST visit! She’s an amazing listener, and suggests great options that are low-risk to your mental health. A psychiatrist that doesn’t quickly assume diagnosis or control the narrative is a MUST within today’s society. I highly recommend her!!"
"Seriously the best experience I have ever had. Hands down the best! Brenda Galdez is definitely amazing!"
"I absolutely loved Brenda! I haven’t had much experience with going and talking about my mental health and she made me feel so secure and comforted. She listened super well and seemed genuinely interested in helping me. 10/10 experience would definitely recommend to anyone out there seeking help."
"Really nice staff! And Brenda is quite impressive and open minded."